bet cash Platform Privacy Notice

This page describes what we collect when you use bet cash and how we keep that data protected. We at bet cash take your privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your payments, and comply with applicable law in your jurisdiction.

Our commitment is transparency. We do not sell your personal information to third parties for marketing. We do not track your behaviour across unrelated websites. When we share data with payment processors like DANA, e-wallet, mobile banking, or your bank, it is only to complete the transaction you initiated. Your rights remain yours — you can request access to your data, ask us to correct it, or request deletion where the law permits.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you are in Jakarta, Surabaya, Bandung, or Medan, or anywhere else in a supported region, the same privacy principles apply.

What we collect on bet cash

When you open an account on bet cash, we ask for your email address, a password, and basic identity details. During account verification (KYC), we collect your full name, date of birth, and a copy of your ID document. We do this to confirm you are who you say you are and to meet legal requirements in your region.

When you deposit funds, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation that the transaction succeeded but do not store your wallet credentials. If you use a bank transfer via mobile banking, local payment, online payment, or e-wallet, we record the account holder name and reference number. We never store your full bank account number or PIN.

We also collect information about how you use bet cash: which games you play, which football markets you view (Liga 1, Piala AFF, Champions League), how long you stay logged in, and which device you use. This helps us improve the platform and detect fraud.

We collect your IP address and device information (browser type, operating system) for security and fraud prevention. If you contact our support team, we keep a record of your message and our response.

How we use and protect your data

We use your data for four main purposes: to verify your identity, to process your deposits and withdrawals, to provide customer support, and to comply with legal obligations. We do not use your data to send you marketing emails unless you opt in. We do not share your data with advertisers or data brokers.

Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. We encrypt your password and payment details. We limit access to your data to staff who need it to do their job. We conduct regular security audits and respond to any breach within the timeframe required by law.

Data retention

We keep your account data for as long as your account is active, plus a period after closure to meet legal requirements.

Third-party processors

Payment gateways, identity verification services, and hosting providers may access your data. We have contracts with each to protect it.

Your rights

You can request a copy of your data, ask us to correct errors, or request deletion where applicable law permits.

If you have questions about how we handle your data, contact our support team. We aim to respond to all privacy inquiries within a reasonable timeframe. Our commitment to bet cash users is simple: we collect only what we need, we protect what we collect, and we respect your right to know what we hold.

This privacy notice applies to all users of bet cash, regardless of location. We update this notice when our practices change. The most recent version is always available on this page.